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1

Wednesday, December 19th 2018, 9:14am

can a game master help me pls ? i made a big mistake...

pls help me GMs i made a big mistake i purchase a collector editor thinking i would get cc and core morpher while everything that i wanted is on p2p server...MY main is on F2p !!! ;( ;( ;( ;( ;( ;( ;(

2

Wednesday, December 19th 2018, 3:03pm

Gladia

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Posts: 2,407

Location: Forum Allods

Occupation: FR Moderator

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Hello,

You'll have to directly submit a ticket to the customer support here:
https://support.my.com/games/kbPage/3/

As described here, the Core Morpher is meant to be sent to the P2P server
https://allods.my.com/en/news/sales/new-…-added-13122018
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3

Wednesday, December 19th 2018, 4:15pm

dragagon

Unregistered

relax and play p2p :D

4

Sunday, December 23rd 2018, 3:07am

Hello,

You'll have to directly submit a ticket to the customer support here:
https://support.my.com/games/kbPage/3/

As described here, the Core Morpher is meant to be sent to the P2P server
https://allods.my.com/en/news/sales/new-…-added-13122018
i can't send screenshots in "ticket" it says its too big and also how do i find day and time of purchase? ?( ?(

5

Sunday, December 23rd 2018, 9:28pm

Gladia

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Posts: 2,407

Location: Forum Allods

Occupation: FR Moderator

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Hello,

- About the screenshot: resize it if it's too big, and save it as a .jpg file
- there is no purchase history on the official site, so you'll have to remember or check your bank account/Paypal history to find this information, depending on the payment method you used
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