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1

Wednesday, June 25th 2014, 8:01am

crashes of servers

hello, i wanted to ask about the problems that server currently have. why is it crashing like twic in a minute? and what are costumers support going to do about it? and how long is this going to continue? i mean is it worth to play this game further or i should look for another mmo what i really don't like to do because i like this game

2

Wednesday, June 25th 2014, 10:14am

Hi there.

To my knowledge there has been no major server issues. I think there would have been a lot more threads about it if there were!
If you are having problems then it will be localised to your account / internet connection.

Have you already contacted Customer Support about the problem already? If so, please send me the ticket ID in a PM and I will ask my superiors to look into it for you.
If not, please do so using this ticket : http://support.my.com/games/kbPage/55/ , they cannot begin to help you if you do not bring your problems to their attention.

-Wraith
The Sky Is Not The Limit, It Is Only The Genesis Of Dreams.
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3

Wednesday, June 25th 2014, 10:38am

VashBOG™

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So this happened on the third boss in Eclipse



And the lag every time you turn your camera freezes your PC
I've got top of the line PC and no matter how good it is this happens to all people I've asked.
What to do to fix this?


4

Wednesday, June 25th 2014, 10:53am

@Vash,

That is the first I have heard of any issues, I have asked our superiors if its a known issue, if it isn't, you (and anyone else that has the issue) may have to submit a support ticket aswell, so we can better diagnose the problem.

Or have you already submitted a ticket? ;)
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5

Wednesday, June 25th 2014, 10:57am

Alafff

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Reduce quality of game , disable targetting addons and try again , it should have solved your issue
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6

Wednesday, June 25th 2014, 1:34pm

i experience this from time to time myself, some friends do also; since all have idfferent hardware and OS its most likely something with the game

when the screen freezes it sometimes recover itself after ~ 20 sec but sometimes screen goes white and game graphics hang while sound goes on

my best known solution is to kill the process and restart

this problem happens from time to time, not often but sometimes (1 or 2 times a week)

however i dont have the grain which is shown on the screenshot and UI disappears completely

usually only happens when in very populated areas, like raids, arena of death and wellebell


@ Alafff
"Reduce quality of game , disable targetting addons and try again , it should have solved your issue"


sadly this does not solve the problem
even on a highend computer with graphics from allods set to LOW with addons disabled it occurs sometimes

@OP

server does not crash for me
the picture vashbog shows and the problem i encountered seem to be clientside

7

Wednesday, June 25th 2014, 2:36pm

since all have idfferent hardware and OS its most likely something with the game


If you managed to successfully run Allods on something that's not MS Windows and performance didn't get screwed up, I BEG you, please tell me how.

I hate Windows so much, gaming is pretty much the only reason I still keep it on my PC.

8

Wednesday, June 25th 2014, 3:45pm

since all have idfferent hardware and OS its most likely something with the game


If you managed to successfully run Allods on something that's not MS Windows and performance didn't get screwed up, I BEG you, please tell me how.

I hate Windows so much, gaming is pretty much the only reason I still keep it on my PC.

Chill out there, he just means "some have XP, some have 7, and some, may the Lord have mercy on their souls, have Vista." We won't talk about the ones who are using 8 and 8.1.
Now f2p 60 Xadaganian summy with 60/60/60 tailor/weaponsmith/alchemist, bleah gear, 555/555 runes
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I'm on an extended break from Allods at the moment, but I'm lurking here to keep up with what's happening. From the looks of things in 5.0.02, I'm better off where I am.

9

Wednesday, June 25th 2014, 9:22pm


Chill out there, he just means "some have XP, some have 7, and some, may the Lord have mercy on their souls, have Vista." We won't talk about the ones who are using 8 and 8.1.


What about those who have Windows 8.1? :)

About performance issues, well.. I've had performance issues while raiding or doing PvP since I started playing. But that's because I use a laptop (only thing that I got) and it has a pretty bad CPU. The problem is that Allods does not take advantage of the multi-core technology (or so I've been told).

10

Thursday, June 26th 2014, 11:58pm

since all have idfferent hardware and OS its most likely something with the game


If you managed to successfully run Allods on something that's not MS Windows and performance didn't get screwed up, I BEG you, please tell me how.

I hate Windows so much, gaming is pretty much the only reason I still keep it on my PC.



i meant only the different windows versionsin general;
->
he just means "some have XP, some have 7, and some, may the Lord have mercy on their souls, have Vista." We won't talk about the ones who are using 8 and 8.1.


gaming performance with windows XP is btw far, FAR superior in comparison to "newer" windowsversions, if you "harden" the OS properly you can use it without any doubts; but i know not everybody is willing to do/ learn this since it takes some time

however, a friend of mine plays allods in a virtual machine which has installed windows (VMware), so i know this works, maybe you want to give it a try too with VMware, it has proper directx emulation and i did not notice any mentionable performance slowdown EXCEPT the loadingprogress when you start the game
(still this program also requires some extra-knowledge)

11

Sunday, June 29th 2014, 2:04am

i experience this from time to time myself, some friends do also; since all have idfferent hardware and OS its most likely something with the game

when the screen freezes it sometimes recover itself after ~ 20 sec but sometimes screen goes white and game graphics hang while sound goes on

my best known solution is to kill the process and restart

this problem happens from time to time, not often but sometimes (1 or 2 times a week)

however i dont have the grain which is shown on the screenshot and UI disappears completely

usually only happens when in very populated areas, like raids, arena of death and wellebell


@ Alafff
"Reduce quality of game , disable targetting addons and try again , it should have solved your issue"


sadly this does not solve the problem
even on a highend computer with graphics from allods set to LOW with addons disabled it occurs sometimes

@OP

server does not crash for me
the picture vashbog shows and the problem i encountered seem to be clientside

yea i have the exacly the same problem as vashbog and allods online player have, with freezing screen, sometimes as u said it recover it self, or just dc, but some time i need to forse close him.. i also tried to reinstal game today cuz it was so annoying to play today it crashed more then 10 time, but no resualts.

12

Sunday, June 29th 2014, 9:31pm

Guza

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I turned off Texture Caching in Video settings and I am yet to see a crash.
But maybe I didnt play enough to test it fully.

13

Monday, June 30th 2014, 12:16am

reeah19

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Location: Bucharest

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in the last 3 days the lag was horrible, today (sunday) was a bit better, as OS i also downgraded from 7 to xp because it runs way more smoothly that 7, on 7 i had that kind of video failure, also text looking like hieroglyphes, ppl icons failure.

on a similar note in aod theres some ppl that are in raid i can never see them, or bugged warden pets that i cant attack belogging to the opposite faction
Fireofdeath -70 - demonologist
Puffypuf - 65 - furball warden
Rensy - 65 - paladin
Akyrra - 70 - psionicist healer
Turquiose - 60 - bard
Springfull - 60 - mage
FoxBee - 31 warden

14

Monday, June 30th 2014, 1:40pm

I turned off Texture Caching in Video settings and I am yet to see a crash.
But maybe I didnt play enough to test it fully.

already tried that, did not solve the problem :(

in the last 3 days the lag was horrible,

yes! i was even unable to properly sell the grey items from my bag, i had to click them 2 or 3 times :S

as OS i also downgraded from 7 to xp because it runs way more smoothly that 7

good choice :)

on a similar note in aod theres some ppl that are in raid i can never see them, or bugged warden pets that i cant attack belogging to the opposite faction

i can confirm this
there is also a thread about it on the german part of the forum (http://de.allods.com/forum/index.php?pag…d&threadID=3080)

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