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1

Thursday, March 20th 2014, 6:10pm

Dragagon_old

Unregistered

When????

will someone FINALLY tell us when the login issue is gonna be solved? an ETA? asap could mean 3 days and i ve already been 2 days in front of my screen waiting for fckin allods! and after all this waiting imma log and people are gonna be already 60lvl, shard price will have raised and all will be crapy! this is hilarious, if you can t solve this stupid thing right away then don t let anyone login!!!! what are we, stupid ? we re wasting our time while the rest are lvling up and prolly gearing up already!!!!

2

Thursday, March 20th 2014, 6:15pm

Dragagon_old

Unregistered

isn t there a GM????????

3

Thursday, March 20th 2014, 6:16pm

Dhamp

Professional

Posts: 619

Location: UK

Occupation: Enterprise Grade IT Support

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Depending on the issue you have, it could be anywhere between a few hours and until you put in a request.

If you have created a new account with the same email address you initially registered with, it will require manual intervention to resolve.
Have you tried turning it off and on again?

4

Thursday, March 20th 2014, 6:19pm

Dragagon_old

Unregistered

this account is on a different email, i ve migrated normally and i fckin wanna play! not wait till the others get gear and then start questing! a GM should say something about this but all i see is useless "news" on home page". X(

5

Thursday, March 20th 2014, 6:22pm

Dhamp

Professional

Posts: 619

Location: UK

Occupation: Enterprise Grade IT Support

  • Send private message

this account is on a different email, i ve migrated normally and i fckin wanna play! not wait till the others get gear and then start questing! a GM should say something about this but all i see is useless "news" on home page". X(
The eternal support conundrum, how to fix issues while also feeding constant updates about how you are fixing it.

This strikes me as a really technically awkward issue to resolve, that will be requiring significant intervention from their technical team - simply from working with similar migrations in the past.
Have you tried turning it off and on again?

6

Thursday, March 20th 2014, 6:27pm

Fischkopp

Intermediate

Posts: 224

Location: Hamburg/Germany

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isn t there a GM????????
You´re not the only one with Problems. Be sure that my.com is working to resolve the problems. So be cool and drink some beers.
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